TERMS AND CONDITIONS FOR THE USE OF CARINFOS.NET

Last Updated: January 3, 2025

1. General Provisions

1.1. Agreement

These Terms and Conditions (the "Terms") set forth the rules for using the Carinfos.net website and the services provided on it (collectively, "Carinfos.net"). These Terms constitute a legally binding agreement between you, the User, and Carinfos.net.

1.2. Purpose

Our goal is to provide comprehensive and accurate vehicle history reports (the "Reports") to help you make informed decisions when purchasing or evaluating a vehicle.

1.3. Acceptance

By accessing and using Carinfos.net, you agree to comply with these Terms. If you do not agree with any part of these Terms, you must not use Carinfos.net. Your continued use of the website signifies your acceptance of these Terms and any future updates or modifications.

1.4. Amendments

We reserve the right to amend these Terms at any time. Any changes will be posted on this page, and the "Last Updated" date at the top will be revised. You will be notified of any significant changes via email or through a prominent notice on the website. Continued use of our services after the amendments signifies your acceptance of the revised Terms.

1.5. Related Policies

These Terms also incorporate our Privacy Policy, GDPR Compliance, Cookie Policy, and Legal Notice, which detail how we handle your personal data, use cookies, and comply with French and European regulations.

2. Definitions

2.1. Terms Defined

  • "Report": A vehicle history report that provides various types of information about a vehicle (e.g., odometer readings, theft history, ownership changes).

  • "Commercial User": Any individual or entity using the Services for business purposes, including trade, craft, or profession.

  • "Subscription": A paid plan that allows Users to access a certain number of Reports or services per month (or specified billing period).

  • "User": Any person using Carinfos.net, whether for personal or commercial purposes.

  • "Account": A User's personal account on Carinfos.net.

  • "Services": All services provided by Carinfos.net, including the provision of Reports.

  • "Vehicle Identification Number (VIN)": The unique 17-digit code assigned to each vehicle by the manufacturer.

  • "Third-Party Websites": Websites not controlled by Carinfos.net but which may be linked to or from our site.

3. User Accounts

3.1. Account Creation

To access certain Services, you must create an Account by providing an email address and password or by using third-party accounts (e.g., Google, Facebook). This Account enables you to manage your Subscription, view Reports, and set your preferences.

3.2. Account Security

You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your Account. You must notify us immediately of any unauthorized use or any other breach of security.

3.3. Account Deletion

Users can delete their Account at any time by contacting Carinfos.net or through their Account settings. Deleting your Account results in the loss of access to all purchased Reports and any active Subscription.

3.4. Suspension or Termination

We reserve the right to suspend or terminate your Account if you violate these Terms or engage in activities that may harm Carinfos.net or other Users.

4. Subscriptions, Pricing, and What You Get

Carinfos.net is dedicated to helping you make confident, informed decisions about the vehicles you're interested in. Our subscription plans grant you full access to our powerful car history reports, so you can quickly uncover a vehicle's history, potential issues, and overall condition before investing time or money.

4.1. What Will You Get from Carinfos?

Comprehensive Data Coverage

We pull information from multiple reliable sources---public records, insurance databases, law enforcement, and more---to provide a single, clear report about a vehicle's past.

Peace of Mind

Get immediate theft checks, odometer verifications, and potential accident history. Knowing the facts upfront can help you avoid costly mistakes or dangerous vehicles.

Time and Effort Saved

Our easy-to-use online dashboard centralizes all your vehicle checks. No more juggling multiple websites or contacting government offices for partial records---we compile it all for you in one place.

Up-to-Date Insights

We constantly update our databases, so your vehicle history reports reflect the latest available information---including any recent title changes or newly reported damages.

4.2. Subscription Options

2-Week Premium Trial

  • Price: €2,90

  • Reports: Users will get 2 reports for 2 weeks.

  • Duration: 14 days of premium access

  • Key Benefits:

  • Generate detailed vehicle history reports leveraging trusted data sources (covering past theft records, odometer checks, market value prior accidents, etc.).

  • Get an overview of a car's market value and technical specifications to help you gauge its true condition.

1-Month Premium Trial

  • Price: €5,99

  • Reports: Users will get 5 reports for 4 weeks.

  • Duration: 30 days of premium access

  • Key Benefits:

  • Enjoy extended access to Carinfos.

  • Generate detailed vehicle history reports leveraging trusted data sources (covering past theft records, odometer checks, market value prior accidents, etc.).

What Happens After the Trial?

Your premium access subscription begins with a 14-day trial period or a monthly trial period based on your selection. After this period, it will automatically renew at €24,95 every 4 weeks. The premium access allows you to perform VIN and Number plate searches, and to obtain 4 new vehicle reports every 4 weeks. You may purchase additional reports if you wish. You may cancel anytime through your account dashboard or you can contact us below.

4.3. Additional Report Purchases (For Subscribers Only)

  • Single Extra Report

  • Price: €9,99

  • Requirement: Must have an active subscription.

  • 4-Report Package

  • Price: €19,99 (Save ~50% compared to buying 4 single reports).

  • Requirement: Must have an active subscription.

4.4. Reports Usage

4.4.1. Number of Reports

Each trial plan allows you to generate a specified number of vehicle history Reports per billing period. Unused Reports do not roll over to the next billing period.

4.4.2. Report Access

Each Report is generated based on the VIN or Number Plate you provide and will be available for viewing and downloading for limitless time after generation.

4.4.3. Accuracy of Data

Carinfos.net strives to provide accurate and comprehensive information but does not guarantee the completeness or accuracy of the data.

4.4.4. Non-Commercial Use

Reports are intended for personal use or for evaluating vehicles in a non-commercial capacity.

4.4.5. User Responsibility

You assume full responsibility for any decisions based on the information contained in the Report.

6. Cancellation Terms

6.1. How to Cancel

You may cancel your Subscription at any time through your Account settings or by contacting Carinfos.net support at contact@carinfos.net.

6.2. Effective Date of Cancellation

After canceling, you will retain access to the Subscription until the end of the current billing cycle. No further charges will apply unless you reactivate.

6.3. No Partial Refunds

Carinfos.net does not issue partial or prorated refunds for cancellations made mid-billing cycle, unless required by applicable law or under our Right of Withdrawal (Section 8).

7. Refund Policy

7.1. General Rule

Except as specified under Section 8 (Right of Withdrawal) for EU private Users or as otherwise required by law, Carinfos.net does not offer refunds for Subscription fees once a billing cycle has started.

7.2. Exceptional Circumstances

In rare cases---such as extended service interruptions caused by Carinfos.net---we may, at our sole discretion, issue a refund or credit. For billing inquiries, please contact contact@carinfos.net.

8. Right of Withdrawal for Private Users (EU)

8.1. 14-Day Withdrawal Period

Private Users within the EU may cancel their Subscription within 14 days of the initial purchase, provided they have not accessed any Reports. This right of withdrawal complies with Article L221-18 of the French Consumer Code. Refund requests should be sent to contact@carinfos.net.

8.2. Waiver Upon Accessing Reports

Once a Report is accessed using a Subscription, private Users waive their right to cancel and receive a refund for that period, due to the immediate provision of digital content.

9. User Responsibilities

9.1. Prohibited Activities

You must not use automated systems (e.g., bots, spiders) to access Carinfos.net or engage in any activity that disrupts or interferes with the Services.

9.2. Legal Compliance

You must ensure that your use of Carinfos.net complies with all applicable laws and regulations. Any illegal or unauthorized use may result in immediate termination of your Account.

9.3. Reselling Prohibited

Reselling or redistributing Reports without explicit permission is forbidden, ensuring the Reports' integrity and intended purpose are preserved.

9.4. Accuracy of Information

You are responsible for the accuracy of information (including VINs and payment data) provided to Carinfos.net. Submitting false or misleading information may lead to Account termination.

9.5. Lawful Purposes

You agree to use Carinfos.net and its content only for lawful purposes. Any harmful or unlawful use of our Services will result in immediate termination and potential legal action.

10. Liability and Indemnity

10.1. Disclaimer of Warranties

All information and Reports on Carinfos.net are provided for informational purposes only. While we strive for accuracy, Carinfos.net makes no guarantees regarding the completeness, accuracy, or reliability of the data.

10.2. User Responsibility

You are solely responsible for verifying the accuracy and relevance of the information before making any decisions (e.g., buying, selling, renting, or leasing vehicles). The Reports should not be used as the sole basis for decision-making; consult professional advisors or relevant authorities if necessary.

10.3. Risk Acknowledgement & Limitation of Liability

By using Carinfos.net, you acknowledge that any reliance on the provided information is at your own risk. Carinfos.net, its affiliates, and partners shall not be liable for any direct, indirect, incidental, consequential, or punitive damages---including financial losses, lost opportunities, or lost profits---arising from actions or transactions based on the information provided. This limitation applies even if Carinfos.net has been advised of the possibility of such damages and to the fullest extent permitted by law.

11. Last Updated

These Terms were last updated on January 3, 2025. We reserve the right to update this document at any time. Any significant change will be communicated via email or a prominent notice on our website.

12. Contact Us

If you have any questions or concerns regarding these Terms, or if you wish to cancel or modify your Subscription, please contact us at:

Your use of Carinfos.net constitutes your agreement to these Terms and any additional policies referenced herein. Thank you for choosing Carinfos.net, and we look forward to helping you make informed vehicle decisions!